Refund Policy

Returns and exchanges we accept

We accept returns of both defective and non-defective goods, and we also accept exchanges. A non-defective return may be requested after a change of mind, personal preference, or selection of the wrong item. Damaged, defective, incorrectly shipped, incomplete, or materially misdescribed goods are also eligible for review.

Condition and 30-day application period

Only new goods qualify. Every item must remain unused and in its original condition, with its original packaging, labels, and included accessories. Contact us within 30 days after delivery and provide the order number, checkout email, and an explanation. For damage, defects, wrong shipments, or missing pieces, include clear photographs or video of the goods and packaging.

Return by mail and exchanges

Returns are made by mail. A free return label is included in the package, and no restocking fee is charged. Do not mail an item back without authorization. Exchanges depend on actual stock availability.

Approved refunds

Once approved, a refund is sent to the original payment method and processed within 10 days. A bank or payment provider may need additional time to post the credit.

Email: thuchu292371@gmail.com
Mailing address: 50 Edgewood Ave NE, Atlanta, GA, 30303, United States
Phone: (770) 317-8793